Service timeouts

Incident Report for Increase

Resolved

This incident has been resolved.
Posted Feb 04, 2023 - 21:55 UTC

Investigating

A configuration change led to severe performance degradation on API and Sandbox requests. This led to 20% of API and Sandbox requests timing out. The change was reverted and services are now healthy.
Posted Feb 04, 2023 - 21:44 UTC
This incident affected: API, Dashboard, and Sandbox.